Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is our priority. If a product you purchased does not meet your expectations and is eligible for return, you may request a return under the conditions outlined below.

Return Eligibility

Return requests must be submitted within 30 calendar days from the date you receive your order.

Conditions for Returns

To qualify for a return, the product must:

Be unused and in its original condition.
Be returned with original packaging, when applicable.
Include all original accessories and components.
Not have been modified, damaged, or improperly used.

Returns that do not meet these conditions may be declined.

Non-Returnable Items

The following items are not eligible for return:

Personalized or made-to-order products.
Digital products and downloadable content.
Gift cards.
Clearance or final-sale merchandise.
Products that have been used, installed, modified, or damaged.

Refund Procedure

All returned products will be inspected upon receipt. After approval of the return, refunds will be issued to the original payment method. Please allow 5-7 business days for the refund to be processed, though timing may vary depending on your payment provider.

Damaged or Incorrect Orders

If your order arrives damaged, defective, incomplete, or contains the wrong item, please keep the product and its original packaging while we investigate the issue.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to an incorrect shipment or a confirmed product defect. Shipping fees are calculated and displayed at checkout for initial orders.